Your AI receptionist answers every call to your HVAC, plumbing or electrical shop, day or night. It gets the job details, books the visit on your calendar and emails you a summary.
The demo answers for a made-up company, Queen City Heating & Air. It tells you up front that it's an AI assistant.
When you're under a house or on a roof, the phone goes to voicemail. Most callers don't leave one. They call the next company instead.
Built for owner-run trade shops that can't afford to miss calls or hire a full-time receptionist.
Greets callers as your shop, with your hours, services and service area.
Checks your calendar and offers times that are actually free. No double-booking.
No heat with a newborn, a leak near wiring: it flags the call and puts it through to you.
Name, number, address, the problem and the booking, in one short email after every call.
A simple call sheet you can check from your phone, so nothing slips through.
If a caller speaks Spanish, it carries on the whole call in Spanish.
You don't need new software or a new phone number. We do the setup.
Tell us your hours, services, service area, and when you want calls sent to you.
Your receptionist is set up in your shop's name and tested with real calls before anything goes live.
Point missed or after-hours calls to it from your phone. Turn it off any time.
These rules are on for every shop. You can add your own.
Every caller hears it at the start, along with a note that calls may be recorded.
It won't quote or estimate. Your tech confirms the price on site.
Gas smell, smoke or sparks: it tells the caller to get out and call 9-1-1.
It takes down the problem. Your techs figure out the fix.
It never promises same-day or an arrival time it can't keep.
It never cold-calls or sends text blasts in your name.
Try it free on your real calls first. No contract, cancel any month.
For the first three local shops
$297 /month
$0 setup · 14-day free trial
After the founding spots are gone
$397 /month
$500 setup · one time
Extra minutes are $0.40 each.
Automate Charlotte is based in Waxhaw and works with small trade shops around Charlotte, where the owner is often the one on the job. When the phone rings under a house or on a roof, it goes to voicemail, and the customer calls the next company on Google.
We set everything up for you, test it with real calls before it goes live, and answer our own email. If something's off, tell us and we'll fix it.
Yes. It says so at the start of every call.
No. You keep your number and forward calls to your receptionist, either all the time, only when you don't pick up, or only after hours. You can switch it off from your phone.
If a caller mentions gas, smoke, sparks or a carbon monoxide alarm, it tells them to leave and call 9-1-1. For urgent jobs like no heat with a baby at home, it flags the call and transfers it to your cell.
Not unless you want it to. By default it tells callers the technician confirms the price on site.
An email with the caller's name, callback number, address, what's wrong, how urgent it is and any booking. Every call is also added to a call log you can check from your phone.
Founding shops pay $297 a month with no setup fee, including 500 minutes. Extra minutes are $0.40 each. There's no contract.
Call the demo line and play a customer. Then email us and we'll show you what it would sound like for your shop.